Reimbursements

Read more about the reimbursement of your treatment

Prices

In the price list, you will find the prices for common treatments:

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Own Contribution for Insured Care

We apply a goodwill arrangement to accommodate you in certain situations. This means that, depending on the circumstances, we can offer a solution outside of the standard rules. Feel free to contact us to discuss the possibilities. You can read more about this on our Own Contribution and Billing page.

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Insured Care
Most maxillofacial surgeries are covered by the basic insurance. This means you only need to pay the excess. In 2025, the mandatory excess is €385. If you have chosen a higher excess, this amount may be different. A referral letter from your dentist, orthodontist, general practitioner, or medical specialist is required for reimbursement from the basic insurance.

Uninsured Care
Treatments not covered by the basic insurance, such as implants or aesthetic procedures, are considered uninsured care. You will receive an estimate of the costs in advance. You will need to pay this bill yourself. If you have additional insurance, you may be able to claim some of the costs back.

Aesthetic treatments, such as botox, fillers, or eyelid surgeries, are not covered by the basic insurance. The intake for these procedures is free, and you will receive an estimate in advance. Payment for aesthetic treatments must be made immediately after the treatment via card payment.

Authorization
For certain treatments, such as dentures, prior authorization from your health insurance company is required. We are happy to assist you in applying for this authorization. If the authorization is approved, the costs will be reimbursed. Without authorization, you will need to pay the costs yourself.

Billing

For questions regarding billing, please contact us via declaraties@kaakchirurgie-zuidas.nl.

We provide surgical procedures for the mouth, jaw, or face. Generally, these are covered by basic insurance (insured care). This includes tooth extractions, wisdom teeth extractions, implant placements for dentures, pain relief (abscesses, broken teeth or molars, TMJ problems), root-end treatments, MRA’s (snoring appliances for OSAS), and treatments for children.

These services are insured, meaning that in principle, you only need to pay the deductible. In 2025, the mandatory deductible is €385. If you have agreed upon a voluntary higher deductible with your insurer, this may be higher. If you've already consumed part of your deductible for other care, you will pay no more than €385 (or higher if agreed with your insurer) for insured care.

Kaakchirurgie Zuidas has not yet contracted with insurers as we are a newly started clinic. This means your insurer may charge you a co-payment. However, we have agreed that you will not pay more than what would have been charged at a hospital with which your insurer does have contracts. In other words, you will not have to pay a higher contribution.

 

Infomedics
You will receive an invoice from Infomedics. You can submit this to your insurer. Depending on your policy, reimbursement can range from 65% to 100%. The deductible is first deducted by your insurer.
After reimbursement by your insurer, you will pay the remaining amount to Infomedics. Send the reimbursement statement from your insurer to us by post or via email (declaraties@kaakchirurgiezuidas.nl). We will verify the statement and write off the non-reimbursed portion. This means you only pay what your insurer reimburses.

 

Coulance Regulation

For the step-by-step guide, please refer to our coulance regulation.

Coulance regulation

Example

Costs for your treatment:  €1.000,- You will receive an invoice from Infomedics for €1,000.
You will receive a 70% reimbursement from your health insurer:  €700,- The specification from your health insurer shows that they will reimburse 70%. That is €700.
You still have €300 of deductible for this year:  -€300,- You still have a €300 deductible. This amount will be deducted from your reimbursement.
Your health insurer will transfer the remaining reimbursement to you:  €400,- Your health insurer will pay you €400.
You transfer the amount to Infomedics:  €700,- You transfer €700 to Infomedics, as this is the amount your insurance would have reimbursed if there were no deductible.

Would you like to cancel or reschedule your appointment?

Appointments must be canceled at least 24 hours before the appointment/treatment. If not canceled or if canceled within 24 hours of the appointment, Kaakchirurgie Zuidas will charge for the reserved time. These costs will not be reimbursed by your health insurer. If an appointment is missed due to the patient's absence, the treatment room remains empty. A team is ready, but no care can be provided during this time, which is costly for the practice. Additionally, we could have assisted another patient during this time. Our policy aligns with the guidelines of the KNMT (Royal Dutch Society for the Advancement of Dentistry).

Appointments that cannot take place for any reason should preferably be canceled by phone at least 24 hours in advance. If Kaakchirurgie Zuidas is closed due to weekends or holidays, you can exceptionally send an email to: info@kaakchirurgiezuidas.nl

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